Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, please review our return and refund policy below.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
To initiate a return, please contact us at sompong28052530@gmail.com with your order number and reason for return. We will guide you through the process.
Non-Returnable Items
Certain items cannot be returned, including:
- Items that have been used or damaged by the customer
- Perishable goods
- Items marked as final sale
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 5 to 10 business days.
Late or Missing Refunds
If you haven't received a refund within the expected timeframe, please first check with your bank or credit card provider, as processing times may vary. If the issue persists, please contact us at sompong28052530@gmail.com.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at sompong28052530@gmail.com.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged or incorrect. We recommend using a trackable shipping service for returns.
Contact Us
If you have any questions about our return and refund policy, please contact us at sompong28052530@gmail.com.